Project 4264
Changing Organizational Culture to Promote Sustainable Water Operations: A Guidebook for Water Utility Sustainability Champions
$575,833
Principal Investigator
Charles Herrick
Research Principal
Jian Zhang, PhD, PE
Contractor
Abt Associates, Inc.
Abstract
This project provides a framework and practical guidance to help water utilities change their organizational cultures and influence the cultures of their customers and other stakeholders to embrace and support sustainable water operations. Research partner: NYSERDA. Published in 2013.
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